S. C. Johnson & Son, Inc., together with its affiliated companies, places great importance on the confidence you show when you choose to share personal information with us. Respecting that trust is central to how we operate. We recognize that privacy matters deeply, and we are committed to handling personal information responsibly, transparently, and with care.
This privacy notice applies to information collected both online and offline. It covers data gathered through our websites, mobile applications, and digital services, as well as information shared with us through offline channels such as consumer support services. Our goal is to clearly explain what information may be collected, how it is collected, how it is used, and the steps we take to protect it.
Information may be collected in several different ways. In many cases, you provide information directly to us. This can include details such as your name, email address, mailing address, date of birth, or other contact information when you sign up for communications, create an account, submit a comment or review, participate in a promotion, complete a survey, or make a purchase. If you choose to shop with us online, transaction-related details such as order information, shipping addresses, and payment details may also be collected through secure systems. Providing this information is always voluntary, but certain features or services may not be available without it.
In addition to information you choose to share, some data is collected automatically when you interact with our websites or mobile applications. This typically includes non-personal or technical information such as browser type, device type, operating system, IP address, device identifiers, browsing behavior, pages viewed, time spent on a site, and general location data. These details are collected using automated technologies such as cookies and similar tools. This information helps us understand how our digital platforms are used so we can improve performance, functionality, and relevance.
We may also receive information about you from third-party sources. These can include public databases, online retailers, marketing partners, data providers, or social media platforms when you engage with our content, advertisements, or sponsored programs. The information shared depends on your privacy settings and the permissions you grant on those platforms. We encourage you to review the privacy policies of those third parties so you understand how your information is managed.
The information we collect is used for a variety of purposes. These include responding to inquiries, fulfilling orders, providing customer support, managing accounts, delivering products, and administering subscriptions or promotions. We also use information to personalize your experience, tailor content and offers, improve our products and services, conduct research and analytics, and better understand how people interact with our brands. In some cases, information is used to deliver relevant advertising across our own platforms and third-party websites.
We do not sell or rent personal information in the traditional sense. However, personal information may be shared under specific circumstances. This includes sharing with affiliated companies, trusted service providers, business partners, and vendors who perform services on our behalf, such as payment processing, order fulfillment, website hosting, analytics, advertising support, and customer service. Information may also be shared with your consent, to comply with legal obligations, or to protect rights, safety, and security. In certain situations, anonymized or aggregated information may be shared for research or business purposes.
Protecting personal information is a priority. We use widely accepted security practices designed to safeguard data against unauthorized access, misuse, or loss. These measures include secure systems, limited access controls, encryption of sensitive data, and controlled facilities. While no system can guarantee absolute security, we continuously work to strengthen our safeguards and encourage users to take precautions such as protecting login details and avoiding the sharing of sensitive information through unsecured channels.
Our websites and applications may use cookies and similar technologies to enhance usability, remember preferences, support functionality, and provide relevant advertising. You can manage or restrict these technologies through your browser settings or available preference tools. Limiting cookies may affect certain features, but options are available to control how information is collected and used.
Our digital properties are intended for general audiences and are not designed for children. We do not knowingly collect personal information from individuals under the applicable age of consent. If we become aware that such information has been collected unintentionally, we take steps to remove it promptly.
Privacy laws vary by location, and certain countries or states may provide additional rights or require specific disclosures. Where applicable, location-specific provisions apply to ensure compliance with relevant laws and regulations.
This privacy notice may be updated from time to time to reflect changes in practices, technologies, or legal requirements. Any updates take effect when published, and significant changes will be communicated in a reasonable manner. By continuing to use our websites or applications, you acknowledge your understanding of this notice and how your information is handled.
If you have questions, concerns, or requests related to privacy or personal information, we encourage you to reach out using the contact information provided through our official channels. Your trust matters to us, and we remain committed to protecting it.
