Community Guidelines

At method, we’ve always believed that even the simplest things, like soap, can be a force for positive change. That belief doesn’t stop at the products we create; it extends into the way we show up in the world and how we connect with people, especially across social media. Our online spaces are an extension of our values, and we want them to feel welcoming, uplifting, and genuinely enjoyable for everyone who chooses to join the conversation.

Our social channels and community platforms are designed to be places where people can share ideas, experiences, questions, and feedback in a way that feels safe and encouraging. We know that when people feel respected and heard, better conversations happen. That’s why we’ve put thoughtful guidelines in place, not to limit expression, but to help create an environment where kindness, creativity, and openness can thrive. These guidelines help set the tone for interactions that are constructive and inclusive.

Kindness sits at the heart of everything we do. We ask everyone who participates in our communities to treat others with respect and care. Content that includes hate speech, harassment, discrimination, or offensive language doesn’t align with the space we’re trying to build and may be removed. We believe conversations can be passionate and expressive without being harmful, and we encourage people to disagree thoughtfully and respectfully when differences arise.

Authenticity is another core value we hold close. We invite you to show up as yourself and to share your thoughts and experiences honestly. What you post represents you, and we hope our community reflects the best of the people within it. By being genuine, you help foster real connections and create a space that feels human, relatable, and full of personality. We aim to nurture a community where people feel comfortable expressing themselves without fear of judgment.

Honesty matters, too. We expect posts and comments to be truthful and made in good faith. Sharing misleading information, spreading false claims, or intentionally deceiving others undermines trust and damages the sense of community we’re working to protect. Open dialogue is important, but it needs to be grounded in sincerity and respect for facts.

To keep our spaces supportive and positive, we may take action when interactions consistently fall outside these expectations. This can include removing content or restricting access for individuals who repeatedly disregard community standards. While we always prefer to encourage positive participation, we also reserve the right to moderate discussions and manage our platforms in a way that protects the well-being of the community as a whole. These decisions are made thoughtfully and with the intention of maintaining a healthy environment for everyone.

Our goal is not to police conversations, but to nurture a shared space where creativity, kindness, and meaningful exchange can flourish. By participating in our community, you help shape the tone and culture of the space. When everyone contributes with respect and authenticity, the result is a community that feels inclusive, energizing, and inspiring.

We’re grateful to everyone who helps make our online spaces better by leading with empathy and openness. Together, we can create conversations that reflect the positive impact we believe is possible, both online and beyond.